If you were approached and asked you what your goals were for the coming months, would you have an answer? You might not immediately, but if you're thinking about the future, you have spent some time pondering this question. And if you haven't, that's alright—there's always time to adjust.
In business, we like to break things down into different periods or quarters. As a travel advisor and a business owner, setting quarterly goals is a powerful practice for travel advisors—one that can transform day-to-day chaos into focused, measurable progress.
By breaking your long-term vision into actionable objectives, you create a clear path toward business growth, while maintaining the flexibility to adapt as your business grows and your priorities shift.
Let's explore why setting goals matters, why the goals you set in the short term must be both reachable and measurable, and how you can craft effective quarterly goals that keep your travel business on track.
Setting goals is more than a motivational exercise—it’s your business’s GPS. Without clear objectives, it’s easy to get distracted by new trends or overwhelmed by daily tasks, losing sight of your long-term vision.
Quarterly goals provide:
While ambition is admirable and something to strive for, your quarterly goals should be a bit more grounded and realistic based on your current business trajectory.
Stretch goals—those that push far beyond your current capabilities—have their place, but quarterly objectives should be attainable, not aspirational.
What’s more, setting goals that are too aggressive can lead to frustration and burnout. For example, if you planned 20 trips last year, setting a goal to double that in one quarter is likely not the smartest idea, and will only discourage you were you not to hit it.
To set a proper baseline for your goals, look at your recent performance, available resources, and market trends. Strive for incremental growth—say, increasing bookings by 5% over the next quarter. That’s a goal that might sound daunting, but, in the context of your business, could be entirely feasible.
It’s important to stress that word again: context. If you’re in your fourth month as an advisor, you’re probably not going to double your sales. Set realistic goals that can compound and grow over time. If you pick up running, your mile time will improve the more you run.
The same applies here—the more experience you have under your belt, the better you’ll know yourself, your business, and the goals that are achievable.
Remember, every travel advisor’s journey is unique. A new advisor may focus on building a client base, while a veteran might target higher-value bookings or expanding into new markets. The key is to set goals that are both meaningful and attainable for your current stage, while ensuring they align with your broader business objectives
Say it with me: a goal without a metric is just a wish. Setting a goal is great, but if you have no way of discerning how you’ll measure it, there isn’t much of a point. Your goals should be clear, trackable, and measurable. Vagaries like “I want to grow my business” aren’t enough. But “I want to increase my cruise bookings by 5 percent?” That’s more like it.
Of course, that also means you need to be aware of exactly what the right metrics are to ascribe to your goals. Not every one has to be a statistic, but your goals need to be quantifiable in some way. You don’t want to be working in the abstract. That way, you can monitor your progress as you go along to ensure you’re meeting your expectations.
Example Quarterly Goals for Travel Advisors
Here are some practical, SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals tailored for travel advisors at different stages:
Goal Type |
Example Quarterly Goal |
Sales Growth |
Increase total bookings by 5% over last quarter |
Client Base Expansion |
Acquire 15 clients by the end of the quarter |
Marketing |
Grow email list by 15% |
Customer Satisfaction |
Achieve a 95% positive feedback rating on post-trip surveys |
Professional Development |
Complete a certification course in luxury travel by quarter’s end |
Quarterly goals are not an end in themselves—they are stepping stones that feed into your long-term ambitions. Hitting these targets is a litmus test for whether your business is on the right track. If you consistently achieve your quarterly objectives, you’re making steady progress toward your vision of success, and ultimately, the longevity any travel advisor strives for.