ATLANTA, GA — As part of its ongoing efforts to provide advanced tools and technology to its advisor members, WorldVia has announced an updated version of AIVIA, marking the next generation of its pioneering AI-powered business partner exclusively for its travel advisors.
The new AIVIA introduces a redesigned workspace with Projects for organizing related conversations and files, advanced AI modes for research and content creation, a library of proven prompts, and customizable advisor profiles that tailor AIVIA’s responses to each user.
“With these advancements to AIVIA, we’re giving travel advisors an AI-powered platform that feels not just smarter, but more connected to the way they work,” said WorldVia CEO Jason Block. “Overall, it’s a leap forward in the ways we integrate intelligent technology into our advisors’ workflow that helps them keep the focus on creativity, client connection, and delivering exceptional travel experiences.”
At the heart of the new AIVIA is an entirely redesigned app environment that delivers a cleaner, more focused user experience. Connected directly to advisors’ WorldVia PRO accounts through seamless Single Sign-On integration, AIVIA ensures every interaction is effortless and secure.
The new AIVIA also transforms how advisors manage their work through its new Threads and Projects features. Threads allow for organized conversations around specific topics, while Projects enable advisors to group related threads, shared files, and contextual data in one streamlined workspace. These innovations make it easier than ever to manage multifaceted travel research, client planning, and collaboration all in one place.
“WorldVia, internally and externally, has always been a company that embraces working with AI—in some of the early tools we built for our advisors, like Content Creator, and in the ways we strive to work smarter as a team,” said Block. “We apply these principles when we launch a product—that launch is never the end of its life cycle. We are always listening our advisor members’ feedback and ideating internally to ensure all the technology we offer sets the standard in the industry. The newest release of AIVIA sets the stage for big leaps.”
What’s more, AIVIA’s intuitive design also puts personalization front and center—advisors can now customize their profiles with detailed information about their communication style and preferences, which enables output responses to become more attuned to their individual workflow. Advisors are also afforded more visual customization with a new dark mode option to work within.
Under the hood, the new AIVIA introduces advanced intelligence designed to meet users right where they are. Its smart detection engine now automatically determines the user’s intent and applies the most relevant tools and modes from the AIVIA Knowledge Base to real-time web search, precise web scrape, and enhanced photo search capabilities. For advisors who prefer hands-on control, these modes can be manually selected to tailor every interaction with precision and context.
Finally, the new AIVIA empowers advisors to take advantage of an expanded set of built-in prompts while also offering the freedom to create, save, and reuse custom prompts for consistent, repeatable results. This enhancement makes it easier to maintain brand voice, streamline research, and generate advisor-quality outputs with speed and confidence.
As WorldVia continues to advance AIVIA, this new version reaffirms its vision to empower travel advisors with innovative tools built to amplify human expertise through cutting-edge technology.
“We’re constantly innovating at WorldVia,” said Block. “There isn’t a day that goes by where we aren’t thinking about how to make our advisors’ journey toward success easier, more efficient, and more intuitive. I’m proud that we are an incubator for ideas that start with this mission at the forefront.”
The new AIVIA is available to all WorldVia advisors.
About WorldVia Travel Network
WorldVia Travel Network is a recognized top-producing host agency in the United States, known for its rapid year-over-year growth and industry leadership. WorldVia continually drives value for independent travel agency owners and advisors through innovative technology, best-in-class learning and development experiences, and exclusive access to travel products that deliver a true competitive edge. With a proven track record of production and a relentless focus on member success, WorldVia is the preferred partner for travel professionals seeking to build, scale, and lead thriving businesses.