Mail Processing Fee

In cases where Member Agency does not elect to receive mail pieces directly from applicable travel suppliers, Member Agency will be assessed a *minimum $15.00 fee to cover forwarding of mail/package(s) received by Service Provider from a supplier and re-shipped to Member Agency.

*The package weight/dimensions will determine the exact postage charged.

Foreign Currency Exchange Fee

All manually issued foreign checks or foreign ACH electronic bank transfers will include a currency exchange fee of $25.00.

Wire Transfer Fee

All incoming wire transfers are assessed a $30.00 wire transfer fee. Outgoing wire transfer requests are assessed a $50.00 wire transfer origination fee.

Debit Memo Research Fee

A $50.00 fee will be assessed to Member Agency for each debit memo assessed by an air carrier to a Member Agency air booking, plus the cost of the airline debit memo. 

Unreported Client Refund Fee

A $75.00 fee will be assessed to Member Agency for each unreported occurrence of a client refund issued to Service Provider by a travel supplier.

Banking Fees

If Member Agency’s bank account is closed, or if an ACH electronic bank transfer is refused by Member Agency’s bank, Member Agency must pay a $35.00 ACH Refusal Fee. In the event Member Agency’s bank account is drafted by Service Provider for a negative balance and the ACH fails for non-sufficient funds or other reason, Member Agency must pay a $35.00 NSF Fee. If Member Agency requests a manual check, a $35.00 per check  Manual Check Fee applies.

Late Invoicing Fee

If a correct invoice has not been created by Member Agency in Commission Manager prior to the commission payment being received from the travel supplier, in accordance with the requirements in the Business Practices for invoice creation, Member Agency will be assessed a Late Invoice / Corrected Invoice Fee based on the following schedule:

Invoices Created or Invoices Corrected Timeframe

Up to 6 months after the time commission is received

$25.00

Up to 1 year after the time commission is received

$50.00

More than 1 year after the time commission is received

$100.00
Re-Enrollment Fee

If Member Agency seeks to re-enroll, and if Service Provider permits re-enrollment, will charge a non-refundable $200.00 re-enrollment fee in addition to payment of any amounts otherwise due.

Professional Services Fee

Member Agency may request Service Provider to perform certain professional services at a rate of $150.00 per hour. 

Client Service Fee Processing Fee

All Client Service Fees charged through Agent Air, GDS, or an approved booking system that utilizes ARC for processing and settlement are subject to ARC's processing fee of 3.5% or $0.70 per transaction, whichever is greater.

Booking Transfer Fee

We do not transfer bookings made with our industry credentials to other agencies or individuals before collecting all commissions due to our company. If you wish to transfer a booking to another agency or individual after it has traveled and the commission has been paid to our company, you will be charged a $250 processing fee.