The Power of Daily Calls


As a travel advisor, maintaining strong relationships with past and future clients is crucial for driving business growth and fostering loyalty. One effective strategy to achieve this is to make a point of calling five of your contacts daily. This simple yet powerful practice can lead to meaningful conversations, new opportunities, and a deeper understanding of your clients' needs.

Why Daily Calls Matter

  1. Personal Connection: Today, a phone call is a genuine way to connect with clients. It allows you to build trust and rapport, which is essential for long-term relationships.

  2. Spontaneous Opportunities: You never know where the conversation might lead. You could end up discussing their next vacation, learning more about their interests, or planting the seed for a future conversation. These spontaneous interactions can lead to new bookings or referrals.

  3. Client Insights: Regular calls help you stay updated on your clients' preferences and travel aspirations. This information is invaluable for tailoring your services to meet their evolving needs.

  4. Proactive Approach: By reaching out regularly, you demonstrate your commitment to your clients' travel experiences. This proactive approach sets you apart from competitors and reinforces your role as a trusted advisor.

How to Make the Most of Your Daily Calls

  • Prepare a List: Start by compiling a list of contacts you want to reach out to. This list could include past clients, potential leads, or referrals.

  • Be Flexible: Don't have a rigid agenda for the call. Allow the conversation to flow naturally, and be open to discussing anything.

  • Take Notes: After each call, jot down any important details or follow-up actions. This will help you stay organized and ensure you don't miss any opportunities.

  • Follow up: If you discuss potential travel plans or other follow-up items, send a brief summary or reminder after the call. This keeps the conversation fresh in their minds and shows your professionalism.

The Impact of Not Making the Call

The most important thing to remember is that if you don't make the call, you won't have the opportunity to engage with your clients in these meaningful ways. You might miss out on new bookings, referrals, or the chance to deepen your relationship with them. Not reaching out leaves room for competitors to step in and build those connections instead.

Incorporating daily calls into your routine can significantly enhance client engagement and drive business growth. It's a simple yet effective strategy that can lead to unexpected opportunities and strengthen your position as a trusted travel advisor. So, take the initiative today and start making those calls. You never know where they might lead!